Last week, WhatsApp has officially launched its Business App for everyone. Beta users already had access to this app. But now anyone who wants to utilize the features of WhatsApp Business App can download this Android app for free.
This app has been designed keeping small businesses in mind. As some businesses were already utilizing WhatsApp for business purpose but it was built for people. So, WhatsApp Business App helps small businesses to create their official presence on WhatsApp. Moreover, businesses can easily respond to their customers and keep the customer and personal messages separate.
This app will make it easier for companies to connect with customers. Same way, users will also be able to chat with businesses that matter to them. Now, customers will be able to see the business profile of companies. It will include information such as business description, email, store address, and website.
WhatsApp Business App will also offer smart messaging tools such as ‘quick replies’ using which you can save and reuse your frequently send messages. Furthermore, you can also create ‘greeting messages’ to introduce customers to your business. You can also set ‘away messages’ to let your customers know that you are busy.
Its ‘Messaging Statistics’ enables you to access important metrics such as the number of messages you sent were successfully delivered and read. You can also use WhatsApp Business on your desktop. People will have full control over the messages they receive, such as they can block any number, business, and report spam as well.
If you are an Android user, you can install WhatsApp Business App for free right now.